Hello! Thanks for stopping by.

 
 

I believe in leading with curiosity and listening deeply

I am a multidisciplinary artist & designer with 10+ years of experience spanning healthcare, financial services, product design, and C-suite innovation consulting, I have a passion for creative storytelling and untangling complexity.

I enjoy untangling ambiguous problems and cultivating environments where others feel seen, heard, and valued.

 

My experience spans many industries & organizations

Currently, I lead design at Included Health. I collaborate closely with cross-functional stakeholders from across the company to design tools that empower our teams to deliver personalized care to millions of patients, more safely, efficiently, and effectively .

Prior to this, I was part of Salesforce’s innovation consulting team where I designed future visions that inspired large scale transformational change, and an in-house designer at Capital One where I designed digital + physical experiences that helped people build stronger relationships with their money.

 

What’s in my wheelhouse

 

1

Envisioning future experiences

…that open hearts and minds to what is possible

2

Navigating complexity & ambiguity

…and translating it into a tangible path forward

3

Crafting compelling stories

…that generate just the right level of buy-in

4

Bringing diverse groups together

…to co-create shared visions that inspire change

 
 

Life outside of work

In my free time, you can find me holed up at the ceramics studio, wandering into local bookstores, and volunteering at Muttville senior dog rescue.



 

 

Let’s collaborate

hello@karenchandesign.com

📍 San Francisco, CA